ACCEDO INSIGHTS

QoS monitoring and advanced analytics for OTT video services.

Contact us

Scroll

REAL-TIME QoS MONITORING

Aggregated platform for OTT service performance and user insight.

Behind every thriving OTT platform lies a sophisticated observability framework and stringent Quality of Service (QoS) standards. Accedo Insights, built on top of New Relic's award-winning all-in-one observability platform, delivers real-time monitoring and advanced analytics to optimize performance and user experience. This provides video service providers with key insights into infrastructure, app operations, and video performance - enabling the tracking of metrics like host process/resource monitoring, app load times, and buffering ratios.

Retain users by taking a data-led approach to service excellence.

A dynamic QoS monitoring platform is key to preventing issues before they impact users, driving stronger retention and customer loyalty. Accedo Insights delivers real-time alerts, a powerful analytics dashboard, and 24/7 expert support. It provides deep visibility into API response times, device latency, video performance, crash reports, and critical service metrics - ensuring seamless, uninterrupted streaming experiences.

Streamline operational efficiencies with expert guidance.

Accedo Insights is more than just a software solution, it combines decades of industry expertise with an intuitive custom-built dashboard, to help you proactively uncover and address performance issues. Its advanced analytics tracks and measures user engagement, service health, and performance, empowering you to make data-driven decisions, optimize resources, enhance content delivery, and adapt to your audience’s evolving needs.

Utilizing analytics to drive OTT excellence.

Delivering high-quality, engaging user experiences is essential for streaming services. However, mastering the streaming data landscape has proven more challenging than anticipated. Our latest research shows that even industry leaders in media and entertainment continue to face difficulties when making data-driven business decisions.

Download the complete report to gain insights into analytics implementation across the industry, and identify critical improvement opportunities.

Download report

End-to-end solution for operating and enhancing your OTT service.

A comprehensive observability offering for OTT optimization.

Accedo Insights provide an aggregated view of all relevant video service performance metrics, taking a 360 degree approach to OTT optimization.

LATEST INSIGHTS

What is new in the video space?

View all

Want to take your video business to the next level?

Let's collaborate to define what is next for your OTT streaming service.

Contact us
x